We offer a variety of accommodation options, including VIP Suites, Private Rooms, and Suites. All rooms feature: 

• En-suite bathrooms 
• Infotainment systems 
• Satellite TV 
• Direct dial telephones 
• Mini-fridges 

Please inform the Admissions Officer of your room preference, and we will accommodate it based on availability. 

Our meal service includes a wide selection of Arabic, Asian, and continental cuisines. Special diets, including vegetarian meals, are available upon request. While patients’ meals are included in room charges, guests may order meals for an additional fee. 

• Most surgical patients are admitted on the day of the procedure. 
• Some may be admitted a day prior for evaluation and preparation. 
• Admissions Office hours: 6:00 AM – 6:00 PM, Monday to Friday 
• After-hours and weekend admissions go through the Emergency Department 

You may bring your own comfortable clothing, slippers, and toiletries. Hospital gowns are provided. Please avoid bringing valuables. A free safe deposit service is available upon request. 

If you’re unable to keep your admission appointment, kindly notify your doctor and the Admissions Office at least 24 hours in advance. Contact: +97128193502 / +97128193509 

SKMC provides expert inpatient care for patients requiring extended hospital stays. Services include: 

• Tests and diagnostic procedures
• Surgery and recovery 
• Rehabilitation support 

• Minimarket & Cascara Café at Gate 8 (Medical Pavilion) 
• Starbucks and Karaz Chocolate Shop at Gate 1 (Surgical Pavilion) 
• Main Cafeteria, vending machines, and mini-café in various pavilions. 
• Complimentary coffee, tea, and Karak in waiting areas. 

• Non-Smoking: Smoking is prohibited within hospital premises. 
• Fire Safety: Follow posted evacuation routes and staff instructions. 
• Hand Hygiene: Wash hands frequently and avoid touching wounds or dressings. 
• Lost and Found: Report to nursing staff for assistance. 

• Unwell visitors should stay home 
• Maintain hand hygiene 
• Limit visitors to 2 at a time 
• Avoid bringing outside food or flowers 

• Keep a list of medications and bring them during your hospital visits. 
• Upon discharge, follow prescription instructions, never share medications, and consult your doctor about herbal remedies. 

• Adults (18+): May access or request copies of their medical records. 
• Minors: Records can be accessed by parents/guardians with valid ID and consent. 
• Request records via form submission with valid identification. 
• Use the SEHA Patient Portal or mobile app for digital access. 

Join our PFAC to collaborate with healthcare professionals and enhance the patient experience. Responsibilities include: 

• Sharing feedback 
• Attending monthly meetings 
• Respecting diverse opinions 
• Contributing ideas for service improvements 

To register, scan the QR code available throughout the facility. 

Use this link for directions: Google Maps – SEHA Tawam Location

As a patient at SEHA Tawam, you have the right to: 

• High-quality, respectful, and non-discriminatory care 
• Participate in your treatment decisions 
• Privacy and confidentiality 

You are responsible for: 

• Providing accurate medical history 
• Following the care plan 
• Respecting hospital staff and policies 

Our team is here to support you and ensure a smooth stay. Share your feedback with us via: 

• Visit: Surgical Pavilion, 1st Floor – Administration 
• Speak with: Patient Experience Officer 

We are committed to enhancing your care journey and welcome all feedback. 

Your health, comfort, and well-being are our priorities. 

We look forward to providing you with exceptional care at Sheikh Khalifa Medical City.